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Shari Levitin blogKeys to Success Selling TechniquesManagement Training ArticlesSales Training Articles

How Do Top Performers Balance Rapport and Urgency?

Think about your last few customer calls. When you first met were they excited, glad to speak with you, thrilled to buy—or were they suspicious, frazzled and impatient? If you said the former, I want your job. Truth is, most prospects don’t want to be sold; it’s your job to move them from a negative emotional state to a positive one. This involves creating a structure.
Shari Levitin Interviews Andrea WaltzHeart and Sell PodcastsManagement Training Articles

How to Claim Success by Embracing Failure

On the latest Heart and Sell podcast, listen to Shari Levitin, author of Heart and Sell: 10 Universal Truths Every Salesperson Needs to Know, interview Andrea Waltz, co-author of the game-changing book, Go for No! Yes is the Destination, No is How You Get There. Tune in today to hear why Andrea says that embracing failure—and even striving for it—illuminates the path to success, and much more