Listen to my Podcast on Salesforce Quotable where I answer some very interesting questions and have a little fun with my host, Kevin Micalizzi. I even share a VERY personal story that I’ve never before revealed in a public forum!
One of the number one reasons your customers don’t buy from you has nothing to do with a competitor down the street and very little to do with big brands with cool new products.
They aren’t buying from you because they prefer the status quo.
I was fascinated with the New York Times article, “The 36 Questions That Lead to Love” which references Mandy Len Catron’s Modern Love essay, “To Fall In Love With Anyone Do This.” Why do questions help us build heartfelt connection? And if 36 well-crafted questions
You may have heard the term “mastery”, but what is “unconscious mastery”? Unconscious Mastery is taking a step beyond just being great. It means you’re so accomplished that you can perform your craft without thinking about the details while doing it, even under awkward or
Restoring Trust in the Sales Industry can be hard! Listen in as I bring my knowledge and experience to this episode of #SellingWithSocial with Mario Martinez Jr.! Get your pen and paper handy to take notes - don’t miss it!
Two weeks ago, I met my new friend, sales guru and best selling author, Jill Konrath, at the San Francisco airport and Ubered to my place. Before long, we were craving some goodies so decided to hop in my car and head to the nearest
Picture this: You’ve done a masterful job of engaging your customer. She loves you, loves your product and thinks it would fit nicely with her future goals. But then something happens. You lose the deal and what’s worse, you have no idea why.
Last fall, I traveled to Eastern Europe with a group of executives. While visiting Heroes’ Square in Budapest, a street vendor approached me and asked if I’d buy a fur hat. The conversation went like this..
Salespeople do this when they fall into a slump. We ask ourselves, “What am I doing wrong? Why did I miss that deal?” While these are useful questions, and questions that should be asked long after the deal is finished, don’t forget to ask yourself