According to a Gallup survey question, the best way to build credibility with a client isn’t to tout your credentials or the benefits of your company; it’s to find out what’s important to the client.

In The 3 Secrets to Connecting and Building Rapport, Shari discusses the importance of building relationships based on values, not vocation, not confusing rapport building with a discovery, and other powerful concepts that will help you close more sales in any endeavor.

Watch Shari in 3 Secrets to Connecting and Building Rapport to learn more.