TIME: 45-90 Minutes | AUDIENCE: Salespeople, Sales Managers, Leaders, and Entrepreneurs | Available in person or via virtual presentation.
One of the biggest challenges facing sales reps and sales leaders is the failure to effectively connect, share and listen to our customers. The first generation of smartphone users has experienced a decline in empathy by 40 percent. Attention span has decreased from thirty to eight seconds. Salespeople must create interest span to combat lower attention span. The tendency for young people to flee from meaningful conversation results in loss of rapport and connection. Young reps prefer texting over conversing and emojis over debate. This makes objection handling more difficult than ever before.
The solution? Rehumanize the Sales Process
Outstanding presentation at Outbound 2018! Shari is entertaining, engaging and spot-on for today’s sales leaders.
Founder & Chairman, AA-ISP